Last Updated: 10/31/2025
We collect information you provide directly to us, including:
• Name and email address
• Account information for recovery services
• Payment information (processed securely)
• Communications with our support team
We use the information we collect to:
• Provide and improve our account recovery services
• Process payments and send transaction notifications
• Communicate with you about your case status
• Respond to your requests and support inquiries
• Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
• Service providers who assist in our operations
• Meta platforms when necessary for account recovery
• Law enforcement when required by law
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All communications are encrypted using industry-standard SSL/TLS protocols.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Case information is retained for 7 years after case completion for regulatory compliance.
You have the right to:
• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Export your data in a portable format
We use cookies and similar tracking technologies to improve your experience, analyze site traffic, and understand where our visitors are coming from. You can control cookies through your browser settings.
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@unban.me
